We are committed to safeguarding your privacy. This policy explains how we do that. The policy should be read in full for a complete understanding of what we collect, how we collect it, how we store it and how we use it.
1. What kind of data do we collect?
We may collect any of the following types of personal information from you during our normal course of business.
1.2. Telephone number
1.3. Email address
1.4. Visit dates
1.5. Purchase data
1.6. Credit card data
2. How do we collect it?
There are various ways we can collect your data. These are:
2.1. Directly and specifically
You give us your data intentionally for the purpose of us marketing to you. (You know what data you’re giving us and what it is being used for.) The only ways we currently do this are via:
competitions or promotions that specify some types of personal data for the sole purpose of the competition.
2.2. Directly but non-specifically
You give us your data but not necessarily for any specific purpose. (You know what data you’re giving us but may not know what it is being used for.) The only ways we currently do this are:
Daily Signing in sheets
If you book a party we take basic contact details
2.3. Indirectly – we receive your data as part of normal business procedures. (You may not be aware that we are receiving it or what it is used for.) The only ways we currently do this are:
If you use your credit card, we get a slip that may contain part of your card detail
If you use our broadband, it stores some basic login and technical data
3. How do we store your data?
We have limited ways of storing your data. These are:
3.1. Directly, on off-site computers (ie Office away from site)
3.2. Indirectly, on off-site computers (ie Our Public wifi provider’s servers)
3.3. Directly, in our party-booking diary (hard copy)
Note: Credit card slips are destroyed as soon as is reasonably practicable.
We do not store any data for longer than is reasonably or legally required.
4. How do we use your data?
We only ever use your data in the following ways.
To communicate with you or market to you for business purposes. This would only ever involve your name, email or telephone number and would use data collected as stated in Section 2.
You can unsubscribe any such communication. However, any such unsubscribe option would only remove you from our marketing database, your data may still be held for other reasons gathered under Section 2 (eg if you sign into our broadband your data would remain on our broadband provider’s servers for other legal reasons)
To get in touch with you for a specific reason: This would only ever involve your name, email or telephone number and could use data collected in Section 2. This is only for a specific, personal
reason that might not necessarily require your direct consent each time, only your implied
consent, eg if you left behind a personal item and we needed to notify you about; or if you had a party booked and we needed to contact you about it.
For general business or admin purposes: This could use any of the data collected as stated in Section 2 but would only be for internal, general business purposes and admin.
Note, we do not store or use credit card data, card slips are destroyed as soon as is reasonably practicable.
5. Security of your data?
Data held on our database for the purposes of the use given in Section 4 can be accessed by the Company Partners.
Regarding the general physical security of your data, our whole site is as secure as could reasonably be expected. Data held on site is always held in either a secure location (for physical hard copy data) or in a password-protected or limited access location (for electronic data), or both.
6. Sharing your data with others
We do not share your data with any other party for the purposes of them using it themselves. We only ‘share’ your data in the sense that it may be held on secure third party software for our own purposes (eg a MailChimp database). No other party has any control over your data, access to it or right to use it, either implied or otherwise from us. We respect your privacy and would never share, sell or in any other way pass on your data. The only exceptions to this would be any official persons or bodies requesting your data who have a legal right to do so, such as the Police/Government. Third parties may have access to your data due to your interaction with us via other means out of our control. For example, if you contact us via our Facebook page with any personal information, we cannot be responsible for anything Facebook might do with that information.
We may update this policy from time to time by publishing a new version on our website. You can check this page yourself to keep informed of changes to the policy.
8. Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be free of charge so long as the request is deemed to be reasonable and you provide evidence of your identity.
You may instruct us at any time not to process your personal information for marketing purposes. Third parties may sometimes be linked to our business by means over which we have no control (eg web links), we are not responsible for the privacy policies of such third parties.
9. Other information
You can contact us in writing at Funsters Childrens Play, Harry Street, Dudley Hill, Bradford, BD4 9PH; email to firstname.lastname@example.org, telephone on 01274 685556 or by other methods on our website.